Caring for our guests and employees is always our priority. While we have consistently maintained high standards of hygiene at the Aspect Hotel, we have implemented additional measures in response to Covid-19. These measures are in place to mitigate any potential risks and follow the recommended guidelines from health authorities and are under ongoing review.
As Covid-19 continues to impact the global community, we would like to keep you informed about the procedures and protocols we have introduced within the Aspect Hotel Park West.
Based on guidance from local authorities and The World Health Organisation, we have taken specific steps to ensure the safety and welfare of our guests, employees, and suppliers. Please read on to see what we are doing and how here at the Aspect Hotel Park West, we can offer a safe environment for guests.
Thank you for your continued co-operation during this challenging time and your support of the Aspect Hotel Park West.
If you have any further questions, please get in touch.
Management & Staff at the Aspect Hotel Park West
Additional cleaning of public areas and frequently touched surfaces (door handles / reception desk / elevator buttons) – using products which are effective in killing the virus.
We are no longer accepting leisure bookings or non-essential worker bookings until the 20th of July 2020.
We are only accepting bookings from essential workers or displaced travellers.
If you have a reservation and you are not able to travel, please contact us to reschedule or cancel your booking now.
If you have an existing reservation and need assistance in rescheduling or cancelling your reservation, please send us an e-mail or telephone with your request and we will contact you as soon as possible.
We recommend that guests who have booked through an online platform, travel agencies or other third-party providers contact their booking provider for further assistance.
Each team member has been fully briefed on how to approach guests that may be unwell or are self-isolating, and we remain in close daily contact with each team member to ensure they remain in good health. If employees or an immediate family member does not feel well, the order is to stay at home and clarify any medical condition before returning to work.
Should a guest present with any symptoms of or feel unwell during their stay, we kindly ask them to stay in their room and contact local health authorities, who will provide further instructions and assist with medical needs.
We ask any guest who is feeling unwell to telephone Front Desk and inform them.
If a guest becomes unwell, we will liaise with them to get a list of their requirements e.g. meals, medical needs, extra linen, etc. All items requested by the guests (throughout self-isolation) will be left outside the door for the guest to take, whilst wearing a mask.
Each of our properties has a full list of protocols to follow should a colleague or guest become ill.
Symptoms to look out for include:
Consider the following advice on how to protect yourself from COVID-19 infection.
Wash hands properly and regularly:
Before and after eating or drinking
After going to the toilet, nose blowing, sneezing or coughing
After cleaning procedures, handling waste and waste bins
After handling contaminated (dirty) items
Whenever hands become visibly dirty
If in contact with a sick person, especially those with respiratory symptoms.
Cover mouth when coughing and sneezing:
Cover nose and mouth with disposable tissues – if you don’t have a tissue, cough or sneeze into your arm or sleeve (not hand)
Place used tissues into a sealed bin – wash your hands.
Avoid touching your eyes, nose or mouth if your hands are not clean.
Review travel guidance from your own country’s Department of Foreign Affairs and the Irish Department of Foreign Affairs.
Following government guidelines, we can only allow residents to gain entry to our properties. Non-residents will not be able to visit or gain access to our properties at this time.
How are you ensuring social distancing?
We have introduced a ‘no-touch’ housekeeping service, where guests can request a no service with linen to be left at their door. We also have strict measures in place across all of our public areas including bar, restaurant and lobby areas.
Entrance doors consist of both automatic and push button, all touch point areas continuously sanitised using chemicals as recommended by our preferred supplier Ecolab.
Clear floor & wall markings in the lobby to indicate correct measures for social distancing.
Check-inScreens at our reception desk
Check-in process remains as contactless as physically possible, credit card pin pads sanitised after use.
Key cards are sanitised after every use
Journey to your room.
We have three sanitising stations on the ground floor, when entering the hotel, at guest lifts and at entrance to public bathrooms.
Our designated public area hygiene specialist will be clearly seen keeping our ground floor cleaned and sanitised throughout the day, this includes all high touch points e.g. lifts, lift buttons, doors and door handles, front desk areas with particular care and attention to our main public bathrooms.
Guest lifts are single-use, again adhering to social distancing procedures
Entering your bedroom
Bedroom doors including handles are sanitised after each departure so will be fully sanitised upon arrival.
All our bedrooms are cleaned to the highest standards but as part of our continued effort in the fight against Covid-19 we will now focus on sanitising high touch points immediately following our usual deep clean as follows:
Our facilities will be open in line with Government directives. We will continue to keep up to date with all information on scheduled opening times and will react to this information to keep both our employees and guests safe.
We will limit the amount of guest amenities in guest rooms to ensure we are adhering to our strict cleaning and sanitising policies; this will also include in-room servicing. Our staff will only service a room if the guest has vacated prior to the time the cleaning is due to take place. We will also limit our contact time in each room during a multi-night stay. We are also happy to supply fresh towels and toiletries should you wish to have a contactless stay. Please let us know your preference at booking or arrival.
We offer express check out service for a contactless checkout, guests can also avail of an e-check out and all correspondence will be conducted over email on condition your booking is pre-paid online.