Frequently Asked Questions

All there is need to know...

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Your Stay

Your room is available for check-in from 3pm.

Check-out time is before 12 noon.

We can provide an early check-in once you pre book in advance with the reservation agent.

You will have to contact reception to organise a late departure.

Yes, we have a number of accessible rooms and all public areas are wheelchair accessible.

Yes, we have ample free parking.

You'll always find the best deal on our official website.

Breakfast is available in the hotel but will depend on your package if it is included.

We can upgrade rooms subject to availability.

We can arrange wine & chocolates to be placed in the room, this must be organised in advance by the customer.

Rooms are serviced at 3pm. 

Unfortunately, we do not have a luggage room for storage.

We do have a laundry service this is will be next day service only. Please ask at the front desk for more details.

We offer Breakfast, Lunch, Dinner and call & collect service. Last orders for food is at 9.15pm. We also do pizzas until 10.00pm, 7 days per week.

Not in the hotel, however we can provide a map for running a circuit down by the canal which is ideal for running and just a 2 mins walk from the hotel.

No, there are not. 

Yes, you can purchase them at the front desk. 

We do not. 

We do indeed have several options for sightseeing tours this can be organised by the front desk.

We can provide this service at the front desk. 

We can offer you a late departure subject to availability or facilitate an area for you to wait in the lobby.

General Information & House Rules

Yes, it is.

We do indeed offer this service.

We have single, twin and triple rooms and accessible rooms at Aspect Hotel Park West. 

Unfortunately, they are not. 

Yes it is. 

Yes we do. 

We have high speed  Wi-Fi throughout the hotel lobby & all bedrooms. As soon as you enter the hotel you will be able to long in automatically, it does not require a password.

The lobby, restaurant & meeting rooms areas are all air-conditioned.

Yes, you can buy voucher from the PREM Group website.

Aspect Park West is a non-smoking hotel.

Yes, you can rent a car. We use several companies here in the hotel you. Please ask reception for more details.

The car park is located at the back of the hotel.

Yes, we provide shampoo and shower gel. 

Multi-channel TV, Wi-Fi, tea and coffee making facilities, hairdryer, in-room phone, ironing facilities, a secure safe are available in the rooms.

The rooms have showers only - no baths. 

Please contact the hotel and ask to be put through to the lost property section. 

Bookings

Best way to book is directly through our official website or over the phone for the best offers.

Rates start from €65.00 euro depending on availability.

You can purchase a room with breakfast or just room only, depending on your needs.

Yes they do.

We take all credit cards - Visa, Visa-Electron, MasterCard & Amex.

No there are not.

We accept cash, credit and debit cards. 

Yes the booking procedure at Aspect Hotel Park West is secure.   

Please call the hotel directly on  01 6429100 and speak to a reservation agent. 

If you booked directly with us please call the hotel and they will send your conformation. 

Please call or email the hotel and send a request for your invoice. Providing you booked in your name and not on behalf of anyone else we can issue you one. This is due to GDPR regulations.

You can make a booking on behalf of someone else, however the payment must be done on arrival as we cannot do this transaction over the phone.

You must be strictly over 18 in order to book and stay in the hotel. You must provide ID (Valid Passport or Driving License) on check in and a valid credit card must also be provided on arrival.

Yes, 50.00 euro deposit per night will be required. You will get this back on your departure, once rooms are inspected. 

Please call the hotel and provide your name. The reservation agent can give this to you over the phone.

Once you have an email from the third party booking site and you have provided a credit card with sufficient funds, your booking is guaranteed.

Cancellations & Amendments

If the booking was made directly through our website then we can amend the booking via the phone or email. If your booking was made via third party website you must contact them directly.

24hour prior to arrival.

You can call or email the hotel directly if the booking was made via our website. If the booking was made via a 3rd party website you must call them directly to cancel the booking and then they will get in touch with the hotel to cancel the booking on your behalf.

Our cancellation policy is 24hours prior to arrival. If you do not cancel within this time frame the first night of your accommodation will be charged to the credit card provided to confirm the booking.

We do not offer refunds unless you have a valid reason for the cancellation or reason for cancelling. We could also offer an alternate future date to accommodate you.

Family

Children are welcome to the hotel and we offer free bedding for children under 12 when sharing with parents.

We have a limited number of family rooms available in the hotel.

We have a number of adapted rooms and all public areas are wheelchair accessible.

Yes, we do have an option of an interconnecting room of you have more than 2 kids. This would have to be requested prior to booking the rooms.

We are currently running special offers for the summer months here in the Hotel. Please check our special offers page or contact the hotel directly.

No, we do not have this option here in the hotel.

Yes, we do.

We do not have any facilities in the hotel for children, however the hotel reception can provide a list of local activities for the kids. Check out our blog for some ideas.

Yes, we do have baby changing facility this is located on the ground floor in the accessible toilet.

Accessibility

Yes, our accessible rooms are fitted with lower level beds, lower door handles, wider door frames and wider door frames.

Yes, we do.

Yes, we do.

Yes, we do.

Yes, it is. 

Yes, they are.

Yes, there is. 

Yes, we do. 

Yes, we do. 

Dining

Yes, our restaurant is called Reubens. 

Yes, we do. Opening hours are 12pm - 11.30pm. Bottle service is availble after 11.30pm.

We do not allow visitors from outside the hotel to use the bar, it is for hotel residents only. 

Yes, but only until 8pm. 

We do encourage pre bookings, however you may also request a table in the restaurant with the manager on duty.

Midweek breakfast is from 7.00am – 9.30am and at the weekend it’s from 8.00am – 11.00am.

No, room service is not available in the hotel.

We offer Breakfast, Lunch, Dinner and call & collect service. Last orders for food is at 9.15pm. We also do pizzas until 10.00pm, 7 days a week.

Yes, we cater for all diets here in the hotel, you just need to let the server know in the restaurant what your requirements are.

Yes, you can provided you provided a valid credit card on arrival for extras to be charged to your room.

Please contact the hotel directly and the sales manager can help you with this inquiry.

Yes, we do cater for large groups all subject to availability and pre booking in advance always with the reservations department.

Meetings & Events

Yes, we have 5 meeting rooms in the hotel. We can facilitate equipment hire, LCD projectors, flip-charts etc. Please contact the hotel directly for more information.

We can facilitate up to 50 guests depending on the room set up.

All equipment is included in the rate i.e. Flip-chart, LCD projector & screen.

We provide catering options such as tea&coffee, pastries& scones, lunches & anything else that you may require. Catering must be pre-booked in advance.

Please contact the sales office and they will look after your inquiry directly.

Yes, we offer do. These are subject to room nights booked. Please contact the sales office  We offer rates based on long term business opportunities as we have served apartments in the hotel to cater for the longer stay guests.

No, we do not. 

Location

53.332851, - 6.375250.

Both the train & the bus is located directly outside the hotel and it takes 8 minutes by train to reach Huestion Station. See here for more options.

We are located only 10 minutes from Liffey Valley shopping center which has over 80 shops, restaurants & bars. Read our blog for more shopping options. 

We are located 8 minutes from the Phoenix Park where Dublin Zoo is located. See our local area page for more to explore. 

The hotel is located in Parkwest Business District, so can be quiet at the weekends but is very safe. We are located only minutes from all major roadways including the N7 & M50.

Please enquire at the front desk should you require this service.

No, there is no requirement to pre book a space unless you have need to park a bus or truck.

No, there are not. 

We have many restaurants in the area including the famous Anglers Rest in Lucan. Please ask at reception for more information.

Kilmainham Gaol Museum, Arthur Guinness grave-site in hazel hatch, Drimnagh Castle, Guinness Storehouse, National Museum of Ireland. Read our blog for more ideas. 

Airport Accessibility

Dublin Airport is 26km away from Aspect Hotel Park West. 

No, we do not. Please ask at reception for the best way to get to the airport. 

Take the M50 Southbound and drive for 15min to junction 9 at the Redcow junction, we are located in Parkwest Business Park. 

You can take the 79a bus into the City Centre or you can take the train to Heston station and the LUAS to the City Centre. You can also walk 10minutes from the hotel to the Kylemore LUAS stop.

Data Protection

We adhere to all GDPR regulations in the hotel, all guest information guidelines are followed. See our policy