Guest Information
How can we help?
Welcome!
Dear Guest,
It is my absolute pleasure to welcome you to the Aspect Hotel Park West located in the award winning Park West Business Campus. Whether you are travelling on business or pleasure, we strive to provide you with a room that is clean and comfortable, with friendly attentive service at a value conscious price. It is for these reasons that we hope to always be your first choice for accommodation in Dublin. If at any time during your stay you have a suggestion on how to improve our service to you, please do not hesitate to let us know. If there is anything at all we can help you with during your stay please contact the front desk immediately by dialling “0”.
We sincerely hope that you enjoy every “Aspect” of your stay with us.
The professional and friendly staff here at the hotel are committed to making your stay both enjoyable and comfortable and in doing so hopefully exceeding your expectations. Thank you for choosing the Aspect Hotel Park West. We trust your stay will be enjoyable and hope that you continue to use the Aspect Hotel Park West for your hotel accommodation needs in the future.
With kind regards,
Andrea Wallace General Manager
Hotel Services
Telephone Information
Dialling instructions
Outside line:
Dial ‘9’ and then the telephone number
International Direct Dialling:
Dial ‘0’ + country code + the area code. Country codes are listed overleaf. If you require more information, please contact the front desk staff.
Telephone Charges:
All charges are by the minute. All telephone charges will be automatically posted onto your room account.
Wake up calls:
To organise an early wake up call, please contact the front desk.
International Dialling Codes
- Australia 0061
- Austria 0043
- Belgium 0032
- Great Britain 0044
- Canada/USA 001
- Cyprus 00357
- Czech Republic 00420
- Denmark 0045
- Finland 00357
- France 0033
- Germany 0049
- Greece 0030
- Italy 0039
- Monaco 00377
- Netherlands 0031
- New Zealand 0064
- Norway 0047
- Portugal 00351
- Spain 0034
- Sweden 0046
- Switzerland 0041
Food & Beverage
Willow restaurant & bar
Located on the ground floor, Willow Restaurant and Bar is designed to offer the very best quality food with great service to our guests. Its informal ambience is ideal to relax over a drink or catch up on your emails through our free broadband wireless connection.
Opening Hours:
Full Irish Breakfast:
Mon – Fri 7.00am – 9.30am
Saturday 8.00am – 11.00am
Sundays & bank holidays 8.00am – 11.00am
Carvery Lunch:
Mon – Fri 12.30 – 14.00
Dinner:
Mon – Sat 18.00 – 21.30 (last orders 21.15)
Sundays & bank holidays 18.00 – 21.00 (last orders 20.45)
Restaurant times are subject to seasonal change, please verify with reception if there is a specific time you wished to dine with us. Reservations for dinner are advisable.
Private Meetings:
Our private meeting rooms are ideal for all your business requirements. Full catering options can be designed to suit all requests.
Residents Bar:
Hotel residents may avail of the bar service outside the normal opening and closing hours. This will be at the discretion of the management team
A - Z Directory of Services
Airport
Dublin airport is approximately 10 miles away. For further directions please contact the front desk
Airlines
Some useful telephone numbers:
Aer Rianta (01) 8141111 Ryan Air 0818303030
Aer Lingus 0818365000 British Airways 1890626747
Baby Cots
Travel cots are available on request. Please contact the front desk for assistance.
Banks
For all banking services the Allied Irish bank is located 10 minutes away by car on the Tower Road, Clondalkin. The bank is open from 10am – 4.00pm Monday – Friday.
Bus Services
The Luas Station on the Kylemore Road is located 10mins walking distance from the hotel.
Bar Food
Soup, sandwiches and pizza, available from:
Mon – Fri 12.00pm – 10.00pm
Sunday 12.00pm – 9.30pm
Car Hire
Rent a Go Car for just €8 per hour. Vehicles are parked at the Info Centre at the centre of Park West. For more information click here.
Some useful telephone numbers:
Avis: 6057500 Enterprise: 4395450
Practial Car Rental: 4561811 Thrifty: 4395300
Argus: 4904444
Car Parking
Our car park is located to the rear of the building. Car parking is complementary to our guests. Parking in the loading bays and at the front of the building will be subject to clamping, please use the spaces provided.
Cashiers
Cheque encashment: – We are unable to cash personal or company cheques. We are also unable to exchange any foreign currency
Credit & debit cards:
We accept all major credit and Irish debit cards
Check out time:
Check out is required by 11.00 am on the day of departure. If you wish to keep your room beyond this time, please contact the front desk. Charges automatically apply for late check outs after 11.00am.
Chemist / Pharmacy
The nearest chemist is a 2 minute walk from the Hotel situated within the Park West Plaza. Please contact reception for more details.
Cinema
Details of all local cinema listings and times are available at the front desk.
Doctor
In the case of an emergency, please contact the front desk.
Do not disturb
Please place the do not disturb sign on the outside of your door to avoid being inconvenienced. Please be advised a do not disturb sign is valid for 24hrs only, please contact reception if you wish to keep this for longer.
Dry Cleaning
24hr service for pressing and dry cleaning is available for garments received before 9.00am. These will be returned following day and all charges will be posted to your account. This service is available Monday to Saturday. Items left on Saturday for cleaning will not be returned until Tuesday morning.
Fire alarm testing
The fire alarm is tested every second Friday 15.30
Florist:
For deliveries please contact Interflora – 1800 434343 (freephone)
Foreign Exchange
Unfortunately Currency Exchange is not available at Aspect Hotel Parkwest.
Hairdryer
All guest rooms are equipped with hairdryers. The hairdryer is located in the top drawer on the right hand side of the television.
Housekeeping services
Housekeeping service is provided daily between 8.00 and 15.30. Should you have a preferred time for service please contact the front desk.
Heating
The heating in your bedroom is controlled by the wall mounted heater. Please switch the heater on and turn the thermostat to the required temperature.
Internet Connection
Wireless internet connection available throughout the building. Enquire at Reception.
Iron and Ironing board:
An iron and ironing board are provided in your bedroom.
Key card and holder
Please insert your key card into the energy saver box inside your bedroom door to activate your electricity. We do not place the room number on the cards for security reasons. Please note that you may be asked to display your key card envelope when returning to the hotel late at night or charging items to your room account. Please return your card to the front desk upon departure.
Laundry
Our dry cleaning service is 24hrs Monday to Friday. Please use the laundry bag provided in your room.
Leisure Activities
For information on exciting activities and events, please contact front desk.
Local Information
Please contact front desk or view our brochure stand at reception for information.
Lost Property
If you have misplaced any of your belongings, please contact front desk.
Luggage:
If you require assistance with your luggage, please contact front desk. Luggage can be held at reception for a maximum of 12 hours. Whilst every care is taken with your luggage, no liability can be accepted for any loss or damage.
Maintenance
We do our utmost to ensure that your bedroom is maintained to the highest of standard. If you should find something amiss, please contact the front desk.
Manager
There is a manager on duty 24 hours a day. Please contact the front desk should you require assistance.
Meeting Rooms
The hotel has six meeting rooms; the rooms can accommodate up to 60 people theatre style and are equipped with all the necessary audio visual and information technology equipment. For more information please contact front desk.
Messages
Any message received on your behalf will be delivered to your bedroom.
Newspapers
Newspapers are available daily from reception.
Non-Smoking rooms
Please note the status of your room, if you are in a non-smoking room this will be clearly marked on the entrance door. If you chose to smoke in a non-smoking then an automatic fee of €150 will be added to your account to cover extensive cleaning costs.
Pets
Pets are not permitted at the hotel with the exception of guide dogs.
Religious Services
For information on places of worship, please contact the front desk.
Sightseeing
For information on all sightseeing tours or to purchase tickets, please contact front desk.
Shopping
Local shopping centres:
Liffey Valley – 5 minutes drive,
Blanchardstown – 15 minutes drive,
Stephens Green – 20 minute drive,
Dundrum town centre – 25 minutes drive – BIGGEST shopping centre in Europe
Please contact the front desk for shop listings and directions.
Security
For your safety there is an extensive CCTV system, a sophisticated fire alarm system and high level of employee training and awareness in operation throughout the property. Should you observe anything suspicious, please contact the front desk immediately.
Taxi Service
Taxi’s can be arranged to collect you from the reception. Please give as much notice as possible when requesting a taxi.
Tea and Coffee
Tea and coffee making facilities are provided in all guest rooms and are replenished daily.
Train Station
Nearest train station is Cherry Orchard, park West. Situated 200 yards from the hotel. For train timetables and destinations please contact the following numbers
Connolly Station: 8363333
Hueston Station: 7031842
Television channels
Our television system provides a wide variety of channels for your enjoyment. For current programme schedules, please refer to the listings in the daily newspapers.
Temple Bar
Located in the heart of city centre, temple bar is a lively area with a huge selection of restaurants, bar and entertainment.
Tickets
Please contact the reception team for bookings and information on theatre, opera, concerts, shows, travel, sporting events and other forms of entertainment.
Travel Arrangements
The front desk personnel will be delighted to aid you with your travel and next destination arrangements.
Wake-up Calls
Please contact the front desk if you wish to have a wake-up call.
Fire Alarm Instructions
Instructions
Your safety while with us is of the utmost importance, we have installed a variety of highly sensitive safety systems within the building to ensure that, in the event of a potential incident, we are able to react at the earliest opportunity.
If you discover a fire, raise the alarm at once by breaking the glass at the nearest fire alarm breaking glass point. Then please leave the build in a quiet and calm manner.
Should the fire alarm be activated, you will be alerted by a continuous alarm. On hearing alarm please leave the building quickly and calmly by the nearest available route. On the inside of your bedroom door a map shows your location, the location of the stairways, all the escape routes and the location of all the fire exits.
Guests with any special needs that are likely to impact on their own safety in the event of an evacuation are asked to inform reception of their requirements on arrival.
Please Remember
- Do not stop to collect personal belongings.
- Close the door behind you when you leave the room
- Do not run
- Do not use lifts
- Do not open a door if you suspect that there is a fire on the other side
- Use an alternative exit route
- Do not re-enter the building until you are advised to do so by a fire marshall
To assist in the safety of the hotel:
- Do not use naked flames in the bedrooms
- Do not tamper with the fire safety equipment.
- Do not place any items on or close to the heaters
Data Protection
European Union Data Protection Directive Disclosure
Meeting the needs and expectations of our customers has always been our highest priority, and that includes protecting your privacy, the information you provide to us when making a reservation is processed in our computer systems in the European Union (‘EU’) and in the United States (‘USA’). Reservation information and personal information provided by you will be used to provide hotel accommodations and related services you request, and to facilitate billing and collection.
We may also transfer your personal details to our hotel locations worldwide for direct marketing purposes. Countries outside of the EU may not have data protection laws as comprehensive as the EU.
If you do not wish to receive future mailings from us, please send an email, including your name, street address and telephone number previously provided.
[email protected] or fax 00353 1 6429101
Or letter to General Manager
Aspect Hotel Park West Parkwest Business Campus Nangor Road
Dublin 12
An administrational charge of €15.00 is required for all information access requests.
